Data Protection

Fortune game Privacy Policy — your information is completely safe with us

Your privacy is our top priority at fortune game. This page explains clearly how we collect, use, and protect your personal information — with no hidden terms.

Last Updated: January 2026
SSL Encryption
256-Bit Protection
No Data Selling
Never Sold to Third Parties
Your Control
Delete Anytime
GDPR Compliant
International Standards
Licensed Platform
Encrypted Database
Identity Kept Anonymous
7-Year Data Retention Policy

How fortune game Protects Your Privacy

We don't just say it — we do it. Every point below is something we actively put into practice.

Industry-Standard Encryption

All your data is protected with 256-bit SSL/TLS encryption. Payment information is stored in a separate encrypted vault — not even staff can view it directly.

Never Sold to Third Parties

Fortune game never sells or shares your personal data with advertisers or third parties. Your information is used solely to provide our services and meet legal obligations.

Full Control in Your Hands

You can view, correct, or request deletion of your data at any time — easily through your account settings or by contacting us via email.

Cookie Transparency

Fortune game only uses essential and performance cookies. When you first visit the site, you can set your cookie preferences — ad tracking is optional.

Marketing Opt-Out

You can opt out of promotional emails or SMS at any time. Simply go to your account settings and turn off notifications in one click.

Regular Security Audits

Fortune game regularly commissions system audits by independent third-party cybersecurity experts. Any vulnerabilities identified are addressed promptly.

1 Introduction & Scope

This Privacy Policy sets out our commitment to how we collect, use, store, and protect the personal data of fortune game platform users. We believe your privacy is a fundamental right — not a formality.

This policy applies to the fortune game website, mobile app, and all associated services. By using the platform, you agree to the terms of this Privacy Policy.

This policy is formulated in accordance with international data protection regulations (GDPR and related legislation). We always strive to provide protections that go beyond what the law requires.

2 What Data We Collect

Fortune game only collects information that is strictly necessary to deliver our services. We do not gather any data beyond what is required.

Information Collected at Registration

  • Full Name & Date of Birth
  • Email Address & Mobile Number
  • Residential Address & Country
  • Preferred language & currency

During KYC Verification

  • Photo of national ID card or passport
  • Selfie or liveness verification
  • Proof of address (bank statement or utility bill)

Automatically Collected Information

  • IP address and device information (model, operating system)
  • Browser Type & Language
  • Login time, session duration & page visits
  • Transaction history & betting activity

Fortune game will never ask for your password or full card number by phone or email. If you receive such a request, contact our support team immediately.

3 How Your Information Is Used

Fortune game uses your information only for the purposes listed below — nothing more:

Purpose Data Used Legal Basis
Account Management Name, Email, Phone Contractual Obligations
Payment Processing Payment details, address Contractual Obligations
KYC Verification ID document, selfie Legal Obligations
Fraud Prevention IP address, device info & betting patterns Legitimate Interest
Customer Support All contact details Contractual Obligations
Promotional Communications Email, phone Consent (Optional)

Analytics & Improvement

We analyze anonymized user data to improve the platform experience. No individual can be directly identified from this data.

4 Data Sharing & Third Parties

Fortune game never sells or rents your personal information. Data may only be shared in the limited circumstances outlined below:

Service Provider Partners

Payment gateways (Mobile Pay, Nagad, Rocket), KYC verification services, and cybersecurity providers receive only the data they need for their specific function. They are all bound by fortune game's Privacy Policy.

Legal Obligations

Data may be shared with regulatory authorities as required to comply with court orders, government investigations, or anti-money laundering laws.

Fortune game does not share your information with any ad networks, social media companies, or data brokers.

5 Cookie & Tracking Policy

Fortune game uses cookies to ensure the website functions properly and to enhance your experience.

Cookie Type

  • Essential cookies: Login sessions and security tokens — these cannot be disabled, as they are required to keep the site running.
  • Performance Cookies: Page load time & error detection — enabled by default, can be turned off.
  • Preference cookies: Language, theme, and display preferences — fully in your control.
  • Analytics Cookies: Anonymized traffic analytics — consent-based.

A cookie preference window will appear on your first visit. You can also update your preferences at any time from the settings page.

6 Data Retention Period

Fortune game does not retain data longer than necessary. The retention period for each data type is outlined below:

  • Account Information: For the duration of active account + 5 years after closure
  • Transaction Details: 7 Years (financial regulatory requirement)
  • KYC Documents: 5 Years (Anti-Money Laundering regulations)
  • Support Chat Logs: 2 Years
  • Marketing Data: Deleted upon withdrawal of consent
  • Login log: 90 days

Certain data must be retained for a specified period due to legal obligations. Once that period expires, the data is automatically and securely deleted.

7 User Rights

You have full rights over your data on fortune game. To exercise any of the rights below, contact our support team or support@fortunegame.bizContact us at:

  1. Right to Know: You can request to know what personal data we hold about you
  2. Right to Rectification: You can request corrections to any inaccurate information
  3. Right to Erasure: You may request the deletion of your data under certain conditions
  4. Right to Portability: You can receive your data in a machine-readable format
  5. Right to restrict processing: You can ask us to stop using your data for specific purposes
  6. Right to Object: Opt out of marketing communications

Requests are responded to within 30 days of receipt. Complex cases may require up to an additional 60 days, but you will be notified in advance.

8 Child Protection

Fortune game is strictly for adults (18+). We do not knowingly collect or store any data from individuals under the age of 18.

If a minor's account is detected, it will be suspended immediately and all collected data will be permanently deleted. Concerned parents or guardians can reach us at support@fortunegame.biz.

9 Security Measures

Fortune game uses multiple layers of security to keep your data safe:

  • 256-Bit SSL/TLS Encryption: Across all data transmissions
  • Two-Factor Authentication (2FA): Optional Security for Account Login
  • Firewall & DDoS Protection: Server-Level Security
  • Encrypted Database: Data at rest is also encrypted
  • Access Control: Only authorized personnel can access specific data
  • Regular Penetration Testing: To identify vulnerabilities

In the Event of a Data Breach

In the event of a data breach, we will notify the relevant regulatory authority within 72 hours and inform affected users by email without delay.

10 Policy Changes

Fortune game may update this Privacy Policy when necessary. For significant changes, you will be notified at your registered email address at least 14 days in advance.

For minor changes, a notice will be posted on the website and the "Last Updated" date at the top of the page will be revised. Continued use of the platform after any changes constitutes acceptance of the updated policy.

11 Contact & Complaints

For any privacy-related questions, concerns, or complaints, please reach out to us:

Data Protection Email
support@fortunegame.biz
Live Support
24/7
FAQs
View FAQs
Terms & Conditions
Read Terms & Conditions

Once a complaint is submitted, we will provide an initial response within 7 business days and a full resolution within 30 days.

Your privacy is guaranteed — join now

Your data is completely secure on fortune game. SSL encryption, no data selling, everything in your hands. Get started with just ৳200 via Mobile Pay.

SSL Secured · Data Is Never Sold · 18+ Only

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